Privacy Policy

Local Sphere LLC respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit ruralwvhealth.com, sign up for updates, or contact us through this website.

This website provides public information and outreach support related to rural health resources in West Virginia. It is not a healthcare provider, insurance provider, or emergency service, and it should not be used to submit urgent medical requests.

Information We Collect

We may collect information you choose to provide, including your name, email address, organization, role, location or region, and the contents of messages submitted through contact or newsletter forms.

We may also collect limited technical information automatically, such as browser type, device type, referring pages, pages viewed, approximate location derived from IP address, and general usage activity. This information helps us understand how the site is being used and how to improve it.

How We Use Information

We use collected information to respond to inquiries, provide requested updates, improve website content and accessibility, evaluate outreach needs, protect the site from misuse, and maintain records related to website operations.

If you subscribe to updates, we may use your email address to send relevant news, resource information, or website updates. You may unsubscribe from non-essential communications at any time.

Health-Related Information

Contact forms may allow visitors to describe health-related questions or resource needs. Please avoid submitting sensitive medical details, Social Security numbers, insurance identification numbers, financial account information, or emergency requests through this website.

Information submitted through this website is used for outreach and response purposes. It is not used to provide diagnosis, treatment, medical advice, or clinical care.

Sharing Information

We do not sell personal information. We may share information with service providers who help operate the website, manage email communications, host data, analyze site performance, or respond to inquiries. These providers are expected to use information only for the services they provide to us.

We may also disclose information when required by law, to protect rights and safety, or to prevent fraud, abuse, or security incidents.

Cookies and Analytics

This website may use cookies, analytics tools, server logs, or similar technologies to measure traffic, understand visitor behavior, remember preferences, and improve the site experience. You can adjust your browser settings to block or delete cookies, though some features may not work as intended.

Data Retention and Security

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain business records. We use reasonable administrative, technical, and organizational safeguards to protect information, but no website or online transmission can be guaranteed to be completely secure.

Your Choices

You may request access to, correction of, or deletion of personal information you have provided through this website, subject to legal and operational requirements. You may also opt out of newsletter or marketing communications by using the unsubscribe option in an email or by contacting us.

Children's Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can review and delete it as appropriate.

External Links

This website may link to third-party websites or resources. We are not responsible for the privacy practices, security, or content of those external websites. Review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after a policy update means you accept the revised policy.

Contact Us

To ask questions about this Privacy Policy or request an update, correction, or deletion of information you submitted through the website, please use the contact form on this site.